Question

What is a performance calibration meeting?

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Answer

A meeting in which managers compare and adjust their proposed ratings for their teams before those ratings are finalised — and it explains a great deal about why a review outcome can differ from what a manager said in the room.

Why organisations do it. Managers rate differently. Some are generous, some are harsh, and some rate to avoid difficult conversations. Without correction, an employee's rating depends substantially on which manager they happen to have, which is unfair and legally risky in a system driving pay and promotion. Calibration aims to apply a consistent standard.

What actually happens. Managers present their proposed ratings with evidence, peers challenge them, and a senior leader or HR facilitates. Ratings move, in both directions. A manager arguing for someone must be able to evidence it, which is why the written record matters more than the conversations nobody else heard.

Why this matters to employees, practically:

Your manager may not be able to deliver what they indicated, which is why a promised rating sometimes does not materialise — and why a manager who cannot explain a change is frequently one who lost the argument.

Visibility beyond your manager matters. If nobody else in the room knows your work, your manager is arguing alone, unsupported by anyone else's experience of you.

Specific, evidenced achievements travel; general esteem does not. Give your manager the material they need — a written summary of what you did and what resulted, before the cycle, is genuinely effective and rarely done.

The contested part: forced distribution. Some organisations require ratings to fit a predetermined curve. This is widely criticised — it creates artificial competition, punishes strong teams, and produces manifestly unfair outcomes where a good performer is downgraded to fit a quota. Many large employers have abandoned it, and soft pressure towards a distribution frequently persists even where the formal requirement has been removed.

What good calibration looks like: evidence-based rather than advocacy-based, explicitly checking for bias patterns across gender, ethnicity and working pattern, and feeding back the actual reasoning to employees rather than only the outcome.

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