When do you need a tree surgeon, and what should you check?
When work is above ground level, involves a chainsaw, or affects a tree's structure — because tree work is genuinely dangerous, and because getting it wrong can kill a tree that took decades to grow, or bring it down on something.
When to call one:
Any work requiring climbing or a chainsaw, which is among the most dangerous work in any industry.
Removing a major limb, where the cut position determines whether the wound closes or decays.
Anything near power lines, which is a specialist matter and should never be attempted.
Suspected instability — leaning, root plate lifting, fungal brackets at the base, cracks or dead wood in the crown.
Storm damage, where hung-up or tensioned limbs are extremely hazardous.
Any tree you cannot reach from the ground.
What to check before hiring:
Qualifications — recognised arboriculture certificates, and NPTC chainsaw certificates for the specific operations.
Insurance, and check the figure. Public liability of a substantial sum is standard, and you should see the certificate rather than be told about it.
Membership of a recognised body, with approved contractor status where possible.
A written quotation specifying the work in arboricultural terms.
Whether they will check for legal constraints — see below — which a competent contractor does automatically.
The legal constraints that catch people out:
Tree preservation orders and conservation areas, where work without consent is a criminal offence with unlimited fines. The obligation is on you, not the contractor.
Nesting birds. It is an offence to damage an active nest, which effectively restricts significant work during the main nesting season.
Bats, which roost in trees and are strictly protected.
The vocabulary worth knowing: crown lifting removes lower branches; crown thinning removes a proportion throughout, evenly; crown reduction shortens the whole crown to a specified degree; pollarding is a repeated management regime, not a one-off.
"Topping" — cutting a crown back to stubs — is bad practice. It produces weak regrowth, decay and a more dangerous tree. A contractor offering it is telling you something.