How do I check whether a car has an outstanding recall?
By checking the vehicle identification number against the manufacturer's and the regulator's records — and it is worth doing, because recalls are frequently unactioned on used vehicles that have changed hands.
What a recall is. A manufacturer's action to correct a safety defect or non-compliance affecting a range of vehicles. Repairs are carried out free of charge, regardless of the vehicle's age, mileage, warranty status or how many owners it has had.
Why cars go unrepaired. Manufacturers write to the registered keeper on record. If the vehicle has been sold, exported, re-registered or the keeper details are out of date, the letter reaches the wrong person or nobody — and a substantial proportion of recalls are never completed for exactly this reason.
How to check:
The official recall checker, run by the DVSA, which searches by registration and covers recalls recorded in the UK.
The manufacturer's own checker, by VIN. This is the more thorough route, since it includes actions recorded by the manufacturer that may not appear elsewhere, including some service campaigns — which are not formal safety recalls but are still free fixes.
A franchised dealer, who can query the VIN directly and will tell you immediately.
What to do if there is one outstanding: contact any franchised dealer for that make. You do not need to have bought the car there, and there is no charge.
What else this checking habit catches:
Recalls on a car you are considering buying, which is a reasonable question to ask a seller.
Whether previous recalls were completed, which indicates how the car has been maintained.
Safety-critical items — airbag inflators, fuel systems, braking and steering components — where an outstanding recall is a genuine risk rather than an administrative matter.
Other things worth checking on a used car, using the same few minutes: MOT history including advisories and recorded mileage; tax and SORN status; whether it has been recorded as stolen, written off or has outstanding finance, via a paid history check; and the V5C details against the vehicle.
Update your keeper details with DVLA when you move, so future recall letters reach you.