Question

What is tinnitus, and what actually helps?

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Answer

The perception of sound with no external source — ringing, buzzing, hissing or humming — and the most useful thing to understand is that it is generated by the brain rather than the ear, which explains why treatments aimed at the ear rarely work and why the effective approaches target the response instead.

What is thought to be happening. Reduced input from the ear — usually from hearing loss, even mild or unnoticed loss at particular frequencies — leads the auditory system to increase its own gain, amplifying internal neural activity that is then perceived as sound. The analogy frequently used is a hearing system turning up its volume when the signal weakens, and hearing its own noise.

The common causes and associations: age-related hearing loss, noise exposure, ear wax, ear infection, Ménière's disease, head injury, some medications, and stress — which does not cause it but reliably worsens the perception.

Why distress does not track loudness. Two people with identical tinnitus can be entirely unbothered or severely distressed. The perceived threat and the attention paid to it predict distress far better than the sound itself, which is the basis of every effective treatment.

What actually has evidence behind it:

Hearing aids, where hearing loss is present — restoring input reduces the gain and frequently reduces tinnitus substantially. This is the most under-used effective intervention.

Cognitive behavioural therapy, which has the strongest evidence of any treatment. It does not reduce the sound; it reduces the distress, which is what people actually want.

Sound enrichment — background sound so the tinnitus is less prominent, particularly at night when silence makes it dominant.

Tinnitus retraining, combining counselling and sound therapy.

Treating any underlying cause, including wax removal.

Addressing sleep and anxiety, which form a genuine feedback loop.

What does not work: most supplements marketed for it, and there is no established cure.

When to seek urgent assessment: tinnitus in one ear only, pulsatile tinnitus that beats with your heart, sudden onset, or tinnitus with sudden hearing loss or dizziness.

General information, not medical advice.

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