Question

What is the difference between SaaS, PaaS and IaaS?

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Answer

How much of the stack someone else operates. Each model draws the line in a different place, and what falls on your side determines both your workload and your responsibility.

Infrastructure as a Service (IaaS). You rent computing resources — virtual machines, storage, networking. The provider operates the physical hardware, the data centre and the virtualisation layer.

You manage the operating system, patching, runtime, middleware, applications and data. Maximum control, maximum work, and the closest equivalent to running your own servers without owning them.

Platform as a Service (PaaS). You deploy applications onto a managed platform. The provider handles the operating system, patching, scaling and the runtime environment.

You manage your application and its data. You give up control over the environment and gain a substantial reduction in operational burden. The trade-off is constraint — you work within what the platform supports.

Software as a Service (SaaS). You use a complete application over the internet. The provider manages everything.

You manage your data, your configuration, and your users. Email, document tools, CRM and most business applications.

Others in the family: FaaS / serverless, where you supply individual functions and the platform handles everything including scaling to zero; containers as a service, between IaaS and PaaS; and DBaaS for managed databases.

The two things people misunderstand:

The shared responsibility model. Moving up the stack transfers operational work, not accountability for your data. The provider secures the platform; you remain responsible for configuration, access control and the data itself. The overwhelming majority of cloud security incidents result from customer misconfiguration — public storage buckets, weak access policies — not from the provider being breached. Under data protection law, you generally remain the controller.

Backups are frequently your responsibility. Providers guarantee infrastructure availability, not recovery from your own deletion or corruption. SaaS providers in particular typically do not provide the backup customers assume exists, and retention periods are short.

Lock-in rises as you move up the stack, since PaaS and SaaS use provider-specific capabilities that do not transfer.

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